Privacy Policy
Art of Liminality is a practice built on safety and trust. That has to include how we handle your information. This policy explains what we collect, why, who it is shared with, how long we keep it, and the choices and rights you have — including your rights under the Colorado Privacy Act.
1. Our Commitment
We collect as little as we reasonably can, we use it only for the purposes described here, and we never sell it. People come to this practice in vulnerable seasons of life. We treat their information accordingly.
2. Scope of This Policy
This policy applies to information collected through this website and in the course of inquiries, scheduling, and providing services. It does not apply to third-party websites we link to, or to information you provide directly to another provider.
3. Information We Collect
Information you give us
- Contact details — name, email address, phone number, and mailing or billing address where relevant.
- Inquiry content — what you write in the contact form, in email, in text messages, or in voicemail, including your stated interests and preferred format.
- Scheduling information — appointment dates, times, formats, attendance, and cancellations.
- Intake and participation information — information you choose to disclose about injuries, physical limitations, preferences, goals, or circumstances that affect safe participation.
- Consent records — signed waivers, participation agreements, consent to touch, and communication preferences.
- Payment information — processed by a third-party payment processor. We do not store full card numbers on our systems; we may retain transaction records, amounts, dates, and the last four digits of a card.
- Correspondence — records of our communications with you.
Information collected automatically
- Technical and usage data — IP address, browser type and version, operating system, device type, referring page, pages viewed, and dates and times of access, collected by our hosting provider's server logs and, if enabled, by analytics.
- Cookies and similar technologies — see the Cookies section below.
Information from other sources
If you contact us through a social media profile, a directory listing, or a referral, we may receive your name and message from that platform, subject to that platform's own privacy policy.
4. Health and Sensitive Information
Some information relevant to safe participation — an injury, a pregnancy, a health condition — may be considered sensitive under Colorado law. We ask you to share only what is necessary for your safety, and we ask that you not include detailed medical, psychiatric, or diagnostic information in the website contact form, which is not a secure channel.
Where we process sensitive information, we do so only with your consent, only for the purpose of delivering services safely, and we retain it no longer than necessary. You may withdraw that consent at any time, understanding that doing so may limit our ability to adapt a practice to your needs.
5. How We Use Information
- To respond to your inquiry and answer your questions;
- To schedule, confirm, reschedule, and deliver sessions;
- To adapt practices to your stated needs and support your safety;
- To process payments and maintain business and tax records;
- To send service-related communications such as confirmations and reminders;
- To send newsletters, offerings, or updates — only if you have asked to receive them;
- To maintain, secure, and improve this website;
- To comply with legal obligations and to establish, exercise, or defend legal claims.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not use your information to profile you for decisions that produce legal or similarly significant effects.
6. Why We Are Permitted to Use It
Depending on the law that applies to you, we rely on: your consent (for example, for marketing email or for sensitive information); the necessity of performing a contract with you (delivering a session you booked); our legitimate interests in operating and securing a small practice; and compliance with legal obligations such as tax and recordkeeping requirements.
7. How We Share Information
We share personal information only in these circumstances:
- Service providers who process information on our behalf under contract — for example website hosting, form handling, email delivery, scheduling, and payment processing.
- With your written consent — for example, coordinating with your therapist, physician, or care team.
- Professional advisors such as our accountant, insurer, or attorney, where reasonably necessary.
- Legal and safety reasons — to comply with a subpoena, court order, or other lawful request; to comply with mandatory reporting obligations under Colorado law regarding suspected abuse or neglect of a child, at-risk elder, or at-risk adult; or where we reasonably believe disclosure is necessary to prevent serious harm to you or another identifiable person.
- Business transfer — if the practice is sold or transferred, information may be transferred as part of that transaction, subject to this policy.
8. Third-Party Services We May Use
This site and practice may rely on the following categories of provider. Each processes limited information under its own privacy policy, and we encourage you to review the ones relevant to you.
- Website hosting and content delivery — serves the site and keeps security logs.
- Web fonts — typefaces are served directly from this website rather than from a third-party font service, so viewing this site does not disclose your IP address to a font provider.
- Form handling — delivers contact form submissions to our inbox.
- Email and scheduling — sends confirmations and manages the calendar.
- Payment processing — handles card payments; card data goes to the processor, not to us.
- Analytics — if enabled, measures aggregate site usage.
[Placeholder — once your final tools are chosen, list them by name here with links to their privacy policies. Naming them is a trust signal and is required by some state privacy laws.]
9. Cookies and Analytics
This website is built to run without advertising or third-party tracking cookies. We may use strictly necessary cookies or local storage required for the site to function, and we may use privacy-respecting analytics to understand which pages are useful.
You can control cookies through your browser settings, including blocking or deleting them. Note that blocking some cookies may affect how parts of the site work. If we add analytics or any non-essential cookies in the future, we will update this policy and, where required, request your consent first.
10. Do Not Track and Global Privacy Control
Because we do not track visitors across other websites and do not sell personal information or share it for targeted advertising, there is nothing for a tracking signal to turn off. We nevertheless honor the Global Privacy Control (GPC) and similar opt-out preference signals as a valid opt-out request where applicable law requires it.
11. Artificial Intelligence and Automated Decisions
We do not use automated processing or profiling to make decisions about you that produce legal or similarly significant effects. Decisions about whether services are appropriate for you are made by a person, in conversation with you. We do not submit client information to public generative AI tools.
12. How Long We Keep Information
- Inquiries that do not become clients — generally up to twenty-four (24) months, then deleted.
- Client records, waivers, and consents — generally for the duration of the relationship and for a period afterward consistent with Colorado's statute of limitations for personal injury and contract claims, and with our insurer's requirements.
- Financial and tax records — as required by law, generally seven (7) years.
- Marketing contacts — until you unsubscribe, plus a suppression record so we do not email you again.
- Server and security logs — typically a short period set by our host.
13. How We Protect Information
We use reasonable administrative, technical, and physical safeguards appropriate to a small practice: encrypted connections (HTTPS) for this website, access limited to those who need it, password protection and multi-factor authentication on business accounts, reputable vendors, and secure disposal of records we no longer need.
No method of transmission or storage is perfectly secure. Email, text, and web forms in particular are not confidential channels. Please do not use them to send detailed health information.
14. Your Privacy Rights
Under the Colorado Privacy Act, Colorado residents have the right to:
- Access — confirm whether we process your personal data and obtain a copy;
- Correct — have inaccurate personal data corrected;
- Delete — request deletion of personal data we hold about you;
- Data portability — receive your data in a portable, readily usable format, up to twice per year;
- Opt out — of targeted advertising, the sale of personal data, and certain profiling. We do not engage in any of these;
- Withdraw consent — including consent to process sensitive data;
- Appeal — if we decline a request, as described below.
Residents of other states with comprehensive privacy laws, and individuals in the European Economic Area or United Kingdom, may have comparable rights including access, correction, deletion, portability, restriction, objection, and the right to lodge a complaint with a supervisory authority. We honor equivalent requests regardless of where you live.
We will never discriminate against you for exercising a privacy right. Your care will not change.
15. How to Exercise Your Rights
Email hello@artofliminality.com or call 719.751.6684 with the subject line “Privacy Request.” Please tell us which right you wish to exercise and provide enough information for us to locate your records and verify your identity. We may ask you to confirm details we already hold; we will not ask you to create an account.
We will respond within forty-five (45) days. Where a request is complex or numerous, we may extend once by an additional forty-five (45) days and will tell you why. An authorized agent may submit a request on your behalf with written permission that we can verify.
Some information may be retained where the law requires it, or where it is necessary to establish, exercise, or defend legal claims — for example, a signed liability waiver.
16. Right to Appeal
If we decline your request, we will explain why. You may appeal within a reasonable time by replying to our response or emailing hello@artofliminality.com with “Privacy Appeal” in the subject line. We will respond in writing within forty-five (45) days with our decision and reasoning. If your appeal is denied, you may contact the Colorado Attorney General's Office to submit a complaint.
17. Email and Text Communications
We send transactional messages — confirmations, reminders, changes to a scheduled session — to active clients as part of providing the service. Marketing or newsletter emails are sent only to people who have asked for them, and every one includes an unsubscribe link. If we offer text message reminders, they are opt-in, message and data rates may apply, and you can stop them at any time by replying STOP.
18. Children's Privacy
This website is intended for adults. We do not knowingly collect personal information from children under 13, and we do not process the personal data of a known minor under 18 for targeted advertising or sale under any circumstances. If you believe a child has provided information to us, please contact us and we will delete it promptly. Services for minors are arranged only through a parent or legal guardian.
19. Links to Other Sites
This site may link to other websites. We are not responsible for their content or privacy practices, and this policy does not apply to them. Please review the privacy policy of any site you visit.
20. Visitors Outside the United States
This website is operated in the United States, and any information you provide will be processed and stored in the United States, where data protection laws may differ from those in your country. By using this site, you understand that your information will be transferred to and processed in the United States.
21. Changes to This Policy
We may update this policy as the practice, our tools, or the law changes. The “Last updated” date at the top reflects the latest revision. Material changes will be posted here and, where appropriate, communicated directly. Continued use of the site after a change takes effect indicates acceptance of the updated policy.
22. How to Reach Us
Questions, requests, or concerns about privacy are always welcome.
Art of Liminality
Attn: Privacy — Aleecia Mata, RYT-200
525 N. Cascade Avenue
Colorado Springs, CO 80903
Phone: 719.751.6684
Email: hello@artofliminality.com
Colorado residents may also contact the Colorado Attorney General's Office regarding privacy concerns.